Prince William’s act of kindness during a royal engagement in 2016 has captured the hearts of many.

The Duke of Cambridge received praise for his quick thinking and compassion when he intervened to assist Jonathan Douglas Hughes, the Lord Lieutenant of Essex, who had stumbled over a barrier due to a water leak.

The incident, which was caught on camera, showcased Prince William’s genuine concern as he promptly turned around to help Hughes to his feet, asking him if he was alright.

Despite the minor mishap, Douglas Hughes reassured everyone that he had only injured his pride, according to a report by The Guardian.

The heartwarming moment gained widespread attention after a royal enthusiast shared the footage online, where it quickly garnered over 12.8 million views in just a matter of days.

Social media users were moved by Prince William’s actions, with many commending him for his innate kindness and genuine nature.

In the video, Prince William and Kate, the Duchess of Cambridge, were seen interacting with school representatives when the unexpected incident occurred.

The atmosphere shifted as gasps filled the air, and a woman standing near Prince William reacted with shock, covering her mouth in concern.

Without hesitation, Prince William turned towards Douglas Hughes, who was on the ground, and extended a helping hand to assist him back on his feet.

As the official regained his composure, Prince William inquired about his well-being, demonstrating his caring and attentive nature in the midst of the unexpected situation.

Despite the initial shock, Douglas Hughes managed to find humor in the situation, laughing shortly after the incident as Prince William and other attendees looked on.

In a light-hearted moment, Prince William helped brush off the dust from Hughes’s shoulders before the event continued seamlessly.

Reflecting on the incident, Douglas Hughes shared with a reporter the comical details of his stumble, mentioning how his military attire and sword added a touch of drama to the moment.

Despite the minor mishap, Douglas Hughes’s positive attitude and Prince William’s swift response highlighted the genuine connection between the royal family and the public.